To our community, friends & family,
 
During these uncertain times, we hope that you and your families are staying safe. 
 
What a year 2020 has been. We’ve been through bushfires, floods and now the impact of COVID-19 devastates us and the world. We need to stand together, be kind to each other and keep our community safe. We will get through this with compassion and positivity.
 
Our small team is taking added safety measures and is currently trading as usual. Our online store will remain open 24/7 and will be shipping out orders daily.


Health & Safety
  • Increased frequency of cleaning and hygiene measures, disinfecting several times daily
  • Ensure access to hand sanitisers for all staff
  • Split working hours to ensure one team member is on site at one time
  • Safe distance rules apply for all staff
  • Suspension of all activities requiring physical contact, therefore our showroom is closed temporarily

 

Deliveries
Our couriers are operating services as normal. If anything changes during this time, we will update you asap via this page.

Update: International Delays from Australia Post
We've been experiencing significant international delivery delays to all destinations due to limited flights and government restrictions as well as increased parcel volumes that exceed even our busiest period at Christmas. Pleasingly, we're seeing regular parcel volumes being delivered to some of our lanes, including the United Kingdom, Hong Kong, China and New Zealand as airline capacity becomes available. Currently there is minimal impact for these destinations. While the United States of America remains a challenge, we are working through the items on hand to ensure that customers receive their deliveries as soon as possible. We are in regular contact with the United States Postal Service and are currently prioritising Express parcels - where airline capacity becomes available.


We wanted to thank the loyalty of our customers for your continued support. Thank you 🖤

We will continue to monitor and review the situation everyday, and act on all state and federal government advice issued in response to this ever-evolving situation. If you have any concerns or enquiries, please do not hesitate to reach out to us at online@friendofaudrey.com.au.

Please take care of yourselves, and each other. 
FRIEND of AUDREY team 
x


Updated May 2020