Delivery – FRIEND of AUDREY

Delivery

 

FREE STANDARD DELIVERY FOR ALL AUSTRALIAN ORDERS

 

We offer the following shipping options:

  PRICE DELIVERY
Standard Shipping FREE 2 - 5 business days*
Express Shipping $10 AUD 1 - 2 business days*

 

Your order will be delivered via Australia Post, whereby you can track your order easily and in a timely manner. Orders placed on the weekend will be processed the next business day. Once your order has been shipped, we are unable to make any amendments to your order. 

 

The above chart is a general guide only. Please refer to Australia Post for exact delivery dates.

Deliveries to interstate WA, SA, TAS, NT and/or country and remote areas may take up to 7 business days*. 

Guaranteed next business day delivery is available within the express post delivery network only. Please click here to view the post codes that qualify for Express Post delivery. If you live outside of the qualifying postcodes, selecting Express Post will result in the next fastest possible transport link.  

*In the event of peak periods, public holiday, road accidents, bush fires, extreme storm weather deliveries could take longer than expected and is out of our control. Please visit Australia Post for full details.   

Please note that delivery may be delayed during sale or promotional periods. Friend of Audrey is not liable for any lost, stolen or damaged parcels during transit.

Return to Sender* parcels due to incorrect address and/or non-delivery will incur a $5 processing fee. This will be automatically deducted from your refund. 

Items purchased on the Iconic are subject to the Iconic's terms and conditions. Product availability, prices, styles and shipping duration may vary. Unfortunately, we are unable to amend orders placed on the Iconic. Any enquiries must be submitted through the Iconic help desk. 

 

TRACKING YOUR ORDER

Once your order is shipped, you will receive an email notification of your shipping details and a tracking number. If you have an account with Friend of Audrey you will be able to view the status of your order online when you log into your account.

Alternatively, track your parcel here.

 

INTERNATIONAL SHIPPING

We ship internationally! 

International shipping is a growing part of our business and we will continue to review other countries where our customers may be located.  If your country is not listed please let us know as we still may be able to assist you. 

We use DHL Express or Australia Post International to ship all products purchased from this website. 

 

  PRICE DELIVERY
New Zealand $15 AUD 2 - 7 business days*
China $20 AUD 2 - 7 business days*
Asia Pacific $30 AUD 2 - 7 business days*
UK & Europe $35 AUD 3 - 10 business days*
USA, Canada, Middle East
$35 AUD 3 - 10 business days*

 

Please note that customs and duties may incur for some countries, and it is the customer's responsibility to pay all import duties, customs and local sales taxes levied by the country you are shipping to, in order to release your order from customs.

  

If you have any enquiries regarding your delivery, please email us on online@friendofaudrey.com.au

 

Updated December 2017

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